---
schema_version: "1"
id: ef0cbd8915fc2ff780602b602e13948c017c2ec76982085759379c8f8b443b55
title: Get AI-Generated Answers in the Enterprise Knowledge Component
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_enterprise_knowledge_agentforce_answers.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_enterprise_knowledge_agentforce_answers.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9a5fde8fefa3182276e7101140997b6178823dcf9a10b52e1ca94989349725ae
description: Help your service reps resolve cases faster with Agentforce Answers surfaced from your Enterprise Knowledge articles, right inside the Enterprise Knowledge component. AI-generated answers reduce manual search time, so your reps spend less time searching and more time resolving cases.
products:
  - Cross Cloud
release: "262"
---
# Get AI-Generated Answers in the Enterprise Knowledge Component

Help your service reps resolve cases faster with Agentforce Answers surfaced from your Enterprise Knowledge articles, right inside the Enterprise Knowledge component. AI-generated answers reduce manual search time, so your reps spend less time searching and more time resolving cases.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions with the Knowledge add-on license.

**How:** From Setup, in the Quick Find box, enter Enhanced Knowledge Settings, and then select it. In the **Set Up Enterprise Knowledge** section, turn on **Show Agentforce Answers in Enterprise Knowledge Component**.

#### See Also

- [_Salesforce Help:_ Turn On Agentforce Answers for Enterprise Knowledge](https://help.salesforce.com/s/articleView?id=service.knowledge_ek_agentforce_answers_setup.htm&type=5&language=en_US)
- [_Salesforce Help:_ Get Started with Enterprise Knowledge (Generally Available)](https://help.salesforce.com/s/articleView?id=service.enterprise_knowledge_get_started.htm&type=5&language=en_US)