| September ʼ26 |
| Agentforce Platform Settings |
Agentforce Platform Enabled by Default in Winter ʼ27 |
Planned for September 2026 |
| August ‘26 |
| Agentforce Interoperability |
Add Tools from Salesforce-hosted MCP Servers to Your Agents |
Week of August 31, 2026 |
| Supported Models |
Einstein Models API Access Restricted for Experience Cloud Guest Users |
Week of August 24, 2026 |
| Agentforce Voice |
Agentforce Voice Expands with 5 New Generally Available Languages |
Week of August 24, 2026 |
| Agentforce Voice |
Choose a Voice Model for Your Agent in Agent Script |
Week of August 24, 2026 |
| Agentforce Grid |
Send Records from List Views to Grid for AI Analysis |
Week of August 17, 2026 |
| Find the Right Grid Column Type with a Guided Browse Panel |
Week of August 17, 2026 |
| Start Grid Workflows Faster with Reusable Templates |
Week of August 17, 2026 |
| Other Changes |
Direct Agent Quick Actions to a Specific Agent |
Week of August 17, 2026 |
| Einstein Bots |
Einstein Bots Enters Maintenance Mode |
Week of August 17, 2026 |
| Agentforce Interoperability |
Extend Agentforce Solutions with Multi-Agent Orchestration (Generally Available) |
Week of August 17, 2026 |
| Easily Resolve Out-of-Sync MCP Server Registrations |
Week of August 17, 2026 |
| Agentforce Voice |
Reserve Routable Phone Numbers for Agentforce Voice from More Countries |
Week of August 17, 2026 |
| Enhanced Chat |
Support More Users with Enhanced Chat v2 Accessibility Improvements |
Week of August 17, 2026 |
| Agentforce Builder |
Organize Instructions with Markdown in Canvas View |
Week of August 17, 2026 |
| Manage Agent Access in Agentforce Builder |
| Get More Done in Canvas View with After Reasoning, System Variables, and Conflict Detection |
| Agentforce Observability |
Investigate Agents Faster with Streamed Session Trace Data |
Week of August 17, 2026 |
| Agentforce Testing Center |
Regression Test Your Agent Across Versions in Agentforce Testing Center |
Week of August 17, 2026 |
| Test Without Consuming Einstein Requests or Flex Credits in Testing Center |
| Supported Models |
GPT-5.4 Mini Is Generally Available |
Week of August 10, 2026 |
| Einstein Bots |
Upgrade Einstein Bots to Agentforce Service Agent (Beta) |
Week of August 10, 2026 |
| Agentforce Observability |
Analyze Sessions with Percentile Latency, Feedback, and Connected-Agent Data |
Starting August 2026 |
| Agentforce Testing Center |
Evaluate Entire Conversations for Voice and Chat Agents with Testing Center in Agentforce Studio (Beta) |
Week of August 3, 2026 |
| Agentforce Voice |
Deploy Agentforce Voice in Japanese in Your Production Environment |
Starting August 7, 2026 |
| Agentforce Grid |
Apply Agentforce Coworker's Personal Context to Grid Worksheet Rows |
Week of August 3, 2026 |
| Read Agent Column Outputs as Formatted Text in Grid |
Week of August 3, 2026 |
| Agent Script |
New Agent Script Warnings Must Be Fixed |
Week of August 3, 2026 |
| Agentforce Interoperability |
Register and Manage MCP Servers with Headless Tools |
Week of August 3, 2026 |
| Agentforce Observability |
Proactively Monitor Agent Health |
Week of August 3, 2026 |
| Enhanced Chat |
Greet Users with a Chat Invitation in Enhanced Chat v2 |
Week of August 3, 2026 |
| Make Voice Conversations More Engaging in Enhanced Chat v2 |
Week of August 3, 2026 |
| Deploy Agents to Enhanced Chat v2 Faster in Agentforce Builder |
Week of August 3, 2026 |
| Agentforce Builder |
Spend Less Time Diagnosing Agent Errors with More Actionable Error Messages |
Week of August 3, 2026 |
| Take the Guesswork out of Agent Building with Improved AI Assistance (Beta) |
| Write Precise Agent-Level Instructions in Canvas View |
| Understand an Agent at a Glance with an Agent Summary |
| Adapt Your Agent's Responses to the User's Language (Beta) |
| Agentforce Observability |
Get Always-On Insights with Agent Observability |
Week of August 3, 2026 |
| Enhanced Logging for Agent Sessions |
Week of August 3, 2026 |
| Supported Models |
GPT-5.5 Is Generally Available |
Week of August 3, 2026 |
| GPT-5.6 Is Generally Available |
Week of August 3, 2026 |
| July ‘26 |
| Agentforce Development |
ADL Connect API Is Generally Available |
Week of July 27, 2026 |
| Agentforce Voice |
Let Callers Key In Numbers Instead of Speaking Them |
Week of July 27, 2026 |
| Supported Models |
Claude Sonnet 5 Is Generally Available |
Week of July 27, 2026 |
| Agentforce Grid |
Access Agentforce Grid from Agentforce Studio |
Week of July 20, 2026 |
| Learn Agentforce Grid Basics Right from the All Grids Page |
| Agent Interoperability |
Assess Security Risk Scores for Third-Party MCP Servers |
Week of July 13, 2026 |
| Agentforce Builder |
Preview Custom Lightning Types in Agentforce Service Agents |
Week of July 13, 2026 |
| Updated: Customize Conversation Recommendations in Agentforce Builder |
| Refine Web Search Results by Using Excluded Domains |
| Cover More Cases in a Condition with Else If Branches |
| Personalize Voice Interactions Faster with Voice Call Variables in Canvas View |
| Enhanced Chat |
Reduce Resolution Time with File Sharing in Enhanced Chat v2 |
Week of July 13, 2026 |
| Legacy Agentforce Builder |
Updated: Create Agents in the New Builder Only |
Week of July 13, 2026 |
| Agentforce Agents |
Create AI-Powered Service Channels from Your Knowledge Base |
Week of July 13, 2026 |
| Agentforce Observability |
Gain Agent Observability Insights Without Consuming Data 360 Credits |
Week of July 13, 2026 |
| Agent Script |
Specify Mutually
Exclusive Conditions with else if |
Week of July 13, 2026 |
| Agentforce Observability |
Agentforce Observability: Create Scorers via API, Interaction-Level Metrics, SOMA and Voice Session Trace Additions, Changes to Billing and Consumption |
Week of July 6, 2026 |
| Agent Script |
Set the Default
Agent User in the New Access Block |
Week of July 6, 2026 |
| June ‘26 |
| Agentforce Agents |
Guide Your Users to Agent Conversations from Lightning App Home Pages |
Week of June 29, 2026 |
| Agentforce Builder |
Control Which Model Each Subagent Uses in Agentforce Builder |
Week of June 29, 2026 |
| Prompt Builder |
Create Prompt Templates with AI Assist (Beta) |
Week of June 29, 2026 |
| Enhanced Chat |
Deploy Agentforce Employee Agents on Enhanced Chat v2 |
Week of June 29, 2026 |
| Agentforce Testing Center |
Test Prompt Templates in Agentforce Testing Center (Beta) |
Week of June 29, 2026 |
| Agentforce Data Library |
Toggle Intelligent Context Processing On or Off in Agentforce Data Libraries |
Week of June 29, 2026 |
| Agentforce Data Library |
Get Real-Time Updates on Your Agentforce Data Library Build and Resolve Issues Faster |
Week of June 29, 2026 |
| Agentforce Data Library |
New Web Search Data Libraries Aren't Supported in the Agentforce Data Library |
Week of June 29, 2026 |
| Agent Actions |
Choose a Transcription Model for the Speech to Text Agent Action |
Week of June 22, 2026 |
| Agentforce Voice |
Route Agentforce Voice Calls Globally with Dynamic Routing |
Week of June 22, 2026 |
| Agentforce Builder |
Set Context Variables Faster for More Accurate Agent Previews |
Week of June 15, 2026 |
| Enhanced Chat |
Quickly Access Enhanced Chat v2 Deployment Options in Agentforce Builder |
Week of June 15, 2026 |
| Agentforce Connections |
Build Agents Faster and Ensure Consistency with Connection Inputs for Marketing Email |
Week of June 15, 2026 |
| Agentforce Observability |
Agentforce Observability: Insights Page Retirement and Model Selection |
Week of June 15, 2026 |
| Supported Models |
Use Claude Opus 4.8 on the Einstein Platform |
Week of June 15, 2026 |
| Claude Opus 4.7 Is Generally Available |
| Gemini 3.1 Flash Lite Is Generally Available |
| Agentforce Agents |
Select Gemini for Agentforce |
Week of June 8, 2026 |
| Enhanced Chat |
Elevate Your Enhanced Chat v2 Deployments with More Customization and Reliability |
Week of June 8, 2026 |
| Transform Your Customer Experience with Voice-Enabled Agents in Enhanced Chat v2 |
Week of June 8, 2026 |
| Prompt Builder |
Author Prompts Faster with the Block Editor (Beta) |
Week of June 8, 2026 |
| Build Intelligent Prompt Templates with Conditional Logic (Beta) |
| Use Keyboard Shortcuts in Prompt Builder |
| View Prompt Template Dependencies Across Your Org |
| Deploy and Version Control Prompt Templates with the Metadata API |
| Agentforce Voice |
Sharper Transcription and More Natural Voice for Agentforce Voice |
Starting June 3, 2026 |
| Supported Models |
Use Gemini 3.5 Flash on the Einstein Platform |
Week of June 1, 2026 |
| Supported Models |
Increased Limits for Large Language Model Generation Requests |
Week of June 1, 2026 |
| Agent Script |
Delegate to
Another Agentforce Agent with connected_subagent (Beta) |
June 2026 |
| The ID Variable
and Parameter Type Is Deprecated |
| Slot-Filling
Provides Missing Required Action Inputs |
| Agentforce Agents |
Increase Trust with Citations in Bring Your Own Channel |
June 2026 |
| May ‘26 |
| Agent Script |
Download Agent
Script Documentation in Markdown |
May 2026 |
| End a Session
with utils.end_session |
| Create a Variable
List of Objects |
| Clarification on
None Checks for Variables |
| Access Voice Call
Properties with Linked Variables |
| Nest And and Or
Operators with Parentheses |
| Agent Script
Functionality Changes |
| Agentforce Billing |
Gain Insights Into Agentforce and Generative AI Consumption |
Starting May 29, 2026 |
| Supported Models |
Prepare for Claude Sonnet 4 Reroute Date |
May 26, 2026 (Reroute Date) |
| Supported Models |
Use Nemotron 3 Super 120B on the Einstein Platform (Beta) |
Week of May 25, 2026 |
| Agentforce Agents |
Chat with Agentforce in 24 More Languages (Beta) |
Week of May 25, 2026 |
| Supported Models |
Claude Opus 4.6 Is Generally Available |
Week of May 25, 2026 |
| Agentforce Agents |
Prepare for Updated Model for AWS-Hosted Option in Agentforce |
Week of May 18, 2026 |
| Easily Upgrade Agents from the Legacy Builder to the New Builder |
| Edit Subagents in the Asset Library |
| Agent Interoperability |
Unlock Agent Interoperability with MCP for Agentforce |
Week of May 18, 2026 |
| Protect Connections to Your External APIs and MCP Servers with Agentforce Policies |
Week of May 18, 2026 |
| Agentforce Voice |
Create and Deploy Voice Enabled Agents in the New Agentforce Builder |
Week of May 11, 2026 |
| Expanded Global Language Support with Agentforce Voice (Beta) |
Week of May 11, 2026 |
| Agent Actions |
OpenAI Search Provider in the Search the Web Agent Action Is Now Generally Available |
Week of May 4, 2026 |
| Agent Interoperability |
Orchestrate Other Agents (Beta) |
Week of May 4, 2026 |
| Agentforce Development |
Manage Agentforce Data Libraries with ADL Connect API (Beta) |
Week of May 4, 2026 |
| Prompt Builder |
Customize Managed Prompt Templates with Overrides |
Week of May 4, 2026 |
| Govern Prompt Response Languages |
Week of May 4, 2026 |
| Agentforce Observability |
Agentforce Observability: Refined Agent Analytics and Custom Scorers (Beta) |
Week of May 4, 2026 |
| April ‘26 |
| Agentforce Documentation |
Build an Agent Script-Powered Agent End to End with the Updated Implementation Guide |
Week of April 20, 2026 |
