---
schema_version: "1"
id: e4cfca0564a8a76c503b576f32bf16b595d2c54012c97828a90b57763ad12be5
title: Upgrade Einstein Bots to Agentforce Service Agent (Beta)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_einstein_bots_upgrade_tool.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_bots_upgrade_tool.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5559c007397b1d147421de59da17170e22366c1d73431d8785951e1aa1f24436
description: Use the Upgrade Agent tool on Agentforce Labs to upgrade an Einstein Bot to an Agentforce Service Agent. The tool creates the new agent separately, so your existing bot remains available while you review and configure the new agent.
products:
  - Cross Cloud
release: "262"
---
# Upgrade Einstein Bots to Agentforce Service Agent (Beta)

Use the Upgrade Agent tool on Agentforce Labs to upgrade an Einstein Bot to an Agentforce Service Agent. The tool creates the new agent separately, so your existing bot remains available while you review and configure the new agent.

**Where:** This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions. Setup for Einstein Bots is available only in Lightning Experience.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-release-notes-salesforce_release_notes-262-0-0-production-enus/e945111b-3e0a-4011-accc-d5949363bfcc/images/icon_note.png)

Note The Upgrade Agent tool is a pilot or beta service that is subject to the [Beta Services Terms at Agreements - Salesforce.com](https://www.salesforce.com/company/legal/agreements/) or a written Unified Pilot Agreement if executed by Customer, and applicable terms in the [Product Terms Directory](https://ptd.salesforce.com/?_ga=2.247987783.1372150065.1709219475-629000709.1639001992). Use of this pilot or beta service is at the Customer's sole discretion.

**When:** This change is available starting the week of August 10, 2026.

**How:** Access the Upgrade Agent tool on [Agentforce Labs](https://labs.agentforce.com/upgrade-agent).

#### See Also

- [Help: Upgrade an Einstein Bot to an Agentforce Service Agent (Beta)](https://help.salesforce.com/s/articleView?id=service.bots_service_asa_create.htm&type=5&language=en_US)