---
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title: Elevate Your Enhanced Chat v2 Deployments with More Customization and Reliability
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_einstein_agentforce_ecv2_enhancements.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_ecv2_enhancements.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 98db3504bc5f21db3ec561c119b3298f633dfbf2266510813c534eca8724a93f
description: Strengthen your brand presence and keep conversations flowing with Enhanced Chat v2 customization and messaging enhancements. Control the chat window dimensions and background colors. Improve the end-user experience with read and delivery receipts, smoother message rewrites, and improved auto-response messages, including inactivity notifications.
products:
  - Cross Cloud
release: "262"
---
# Elevate Your Enhanced Chat v2 Deployments with More Customization and Reliability

Strengthen your brand presence and keep conversations flowing with Enhanced Chat v2 customization and messaging enhancements. Control the chat window dimensions and background colors. Improve the end-user experience with read and delivery receipts, smoother message rewrites, and improved auto-response messages, including inactivity notifications.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions.

**When:** This change is available starting the week of June 8, 2026.

**How:** Before you begin, review the requirements and conditions for each feature.

To customize the chat window dimensions and background color, edit your deployment on the Embedded Service Deployment Settings Setup page. Set up read and delivery receipts on the Messaging Settings Setup page. For more information about these features, see [Optimize Enhanced Chat v2 Setup](https://help.salesforce.com/s/articleView?id=service.enhanced_chat_v2_optimize_setup.htm&type=5&language=en_US).

#### See Also

- [_Salesforce Help_: Compare Enhanced Chat v1 to Enhanced Chat v2](https://help.salesforce.com/s/articleView?id=service.enhanced_chat_feature_comparison.htm&language=en_US)