Quickly Access Enhanced Chat v2 Deployment Options in Agentforce Builder

Spend less time switching between setup pages for Enhanced Chat v2 deployments. You can now preview an Enhanced Chat channel's deployment or copy its code snippet from the channels table in Agentforce Builder.

Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions with Foundations or Agentforce 1 editions.

When: This change is available starting the week of June 15, 2026.

How: In Agentforce Builder, open an Agentforce Service agent and add the Enhanced Chat v2 connection. On the Explorer panel, select Routing under Enhanced Chat v2. Click Menu icon next to a channel's deployment in the Enhanced Chat Channels table. To open the deployment's preview page, select Preview Deployment. To copy its code snippet, click View Code Snippet.