Capture Patient Philanthropy with Grateful Person Involvement Records

Track patient expressions of gratitude and the resulting philanthropic support for exceptional care received at university hospitals and medical centers. Provide care teams with a standardized, compliant way to refer grateful patients to fundraising staff. Create grateful person involvement records to record patient philanthropy and care team recognition.

Where: This change applies to Lightning Experience in Enterprise, Unlimited, and Developer editions where Fundraising is enabled.

Who: To use Fundraising with Education Cloud, turn on Fundraising in Education Cloud, and then create and assign a permission set to your users. To access Nonprofit Cloud for Fundraising, users need the FundraisingAccess permission set.

How: To give users access to Grateful Person Involvement fundraising activities, assign the Grateful Person Involvement Access permission set.