---
schema_version: "1"
id: 3441f2af48f3ae6271de4c57c19a8e82547a44f123f4406e7c4ae39d2dfdf8e6
title: Access the Customer Signals Intelligence Dashboard from the Service Insights App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_csi_consolidated_dashboard.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_csi_consolidated_dashboard.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: df9a311f96e81b1608abb58e4eed975ce8ef13aa4616d2a1ae431045806070f7
description: Track customer sentiment from within the Service Insights App. Customer Signals Intelligence appears automatically as a dedicated node under Service Analytics, and users with a Limited Viewer license can open the dashboard directly from the app side pane.
products:
  - Cross Cloud
release: "262"
---
# Access the Customer Signals Intelligence Dashboard from the Service Insights App

Track customer sentiment from within the Service Insights App. Customer Signals Intelligence appears automatically as a dedicated node under Service Analytics, and users with a Limited Viewer license can open the dashboard directly from the app side pane.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions, and Agentforce One for Service editions with the Agentforce for Service add-on.

#### See Also

- [_Salesforce Release Notes:_ Access Unified Analytics in the Service Insights App](https://help.salesforce.com/s/articleView?id=service.rn_service_insights_unified_analytics.htm&language=en_US)