---
schema_version: "1"
id: ab1d85a92667cb17e78ea236cf769b10f7b7a2c717b145e5b440789d21820397
title: Consumer Goods
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_consumer_goods_cloud.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_consumer_goods_cloud.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0deabf4a0bdfaf3d932fbfbc30af656704d58a42d3fa464852e858e1b6986e74
description: Collaborate with agents during a customer visit in the Consumer Goods Cloud mobile app. Easily switch between dynamic and fixed product planning, and aggregate BOM components on standard products within your business plans. Deploy Retail Execution Tableau Next dashboards by using Salesforce Go. Troubleshoot sync issues faster by using default sync settings and trace mode KPIs.
products:
  - Cross Cloud
release: "262"
---
# Consumer Goods

Collaborate with agents during a customer visit in the Consumer Goods Cloud mobile app. Easily switch between dynamic and fixed product planning, and aggregate BOM components on standard products within your business plans. Deploy Retail Execution Tableau Next dashboards by using Salesforce Go. Troubleshoot sync issues faster by using default sync settings and trace mode KPIs.

- **[Interact with Agents as You Work](https://help.salesforce.com/s/articleView?id=release-notes.rn_retail_agentforce_sidebar_cg_mobile_app.htm&release=262.0.0&type=5)**  
    Collaborate with and derive insights from your agents in a sidebar without leaving the page in the Consumer Goods Cloud mobile app on tablet devices. Execute customer visits and simultaneously refer to your agent interaction history to stay informed.
- **[Deploy Tableau Next Dashboards with Salesforce Go](https://help.salesforce.com/s/articleView?id=release-notes.rn_retail_deploy_tabnext_dashboards.htm&release=262.0.0&type=5)**  
    Initiate Tableau Next for Consumer Goods through Salesforce Go to monitor and drive Retail Execution from a centralized interface. This unified view eliminates navigation through Retail Execution settings page, streamlining setup and ongoing management.
- **[Other Improvements in Sync Management](https://help.salesforce.com/s/articleView?id=release-notes.rn_retail_sync_other_improvements.htm&release=262.0.0&type=5)**  
    Analyze and resolve sync issues more easily with new default sync settings. Sync KPIs are now in trace mode logs, making it easier to analyze and resolve sync issues quickly.
- **[Trade Promotion Management](https://help.salesforce.com/s/articleView?id=release-notes.rn_tpm.htm&release=262.0.0&type=5)**  
    Switch between dynamic and fixed product planning and start over by using the Clear All button to remove existing filter and product selections. Aggregate Bill of Materials (BOM) component values directly on standard products within a customer business plan to highlight their impact on P&Ls. The promotion and tactic volume APIs now support both Salesforce IDs and external IDs for the promotion and tactic fields. Compare planned versus actual KPIs with the new Promotion Analysis and Tactic Analysis dashboards to identify top and least-performing promotions, tactics, and products.