Learn more about the latest features from Agentforce Communications that improve operational efficiency. In Enterprise Sales Management, use cart templates, automate cloning, and process sub-orders simultaneously. In Revenue Cloud for Communications, manage complex transactions with the Sales Transaction Line Editor on a quote or order. Create and manage subscriber-based quotes and orders. Boost your customer acquisition and revenue in Consumer Sales by applying customizable promotions to carts and orders.
Communications Cloud is now Agentforce Communications. You may see references to Communications Cloud in our application and documentation.
- Communications Features Released by Month
Communications features and changes are released on a monthly basis. Check this page for the latest releases. - Agentforce for Enterprise Quoting
Streamline complex deals with Agentforce. Use Enterprise Sales Management APIs and invocable actions to build agent actions and subagents that handle specific time consuming tasks to eliminate manual effort and accelerate sales velocity. - Billing and Usage Assistant Is Deprecated
Billing and Usage Assistant is deprecated in Summer '26. You can no longer use Billing and Usage Assistant in Communications orgs on Summer '26 and later. - Enterprise Sales Management
Capture and reuse configurations with cart templates, automate quote cloning via invocable APIs, and assign values to read-only or hidden attributes in enterprise quotes. Process multiple sub-order creations simultaneously to streamline complex enterprise quoting and order management workflows. Plan for Winter ’27 feature retirements. - Revenue Cloud for Communications on Salesforce Platform
Sales reps can manage complex transactions with the new Sales Transaction Line Editor on the quote and order record pages. Reps can create and manage subscriber-based quotes and orders for new and existing customers, and enjoy flexible subscriber data management. Boost your customer acquisition and revenue by applying customizable promotions to carts and orders during configuration, and asset during assetization. Learn more about these and other enhancements in Revenue Cloud for Communications.