Commerce

Commerce enhancements can include features for B2C Commerce, B2B Commerce, Omnichannel Inventory, Order Management, Salesforce Payments, and Point of Sale.

Commerce is now Agentforce Commerce. You might continue to see references to Commerce in Salesforce applications and documentation.

  • B2C Commerce
    Check out the latest features and updates from B2C Commerce.
  • B2B Commerce
    Check out the latest monthly features for B2B Commerce. Drive more revenue and scale your storefront operations with guest user configuration, self-service quotes, and enhanced search precision. Streamline the buying journey by allowing guest users to configure products and enabling buyers to convert quotes into orders directly. Contact your account executive to turn on multiple carts and help buyers create and manage multiple independent shopping carts. Optimize product discovery with increased limits for category indexing and facets, and improve search relevance by applying weights to product fields. Plus, manage complex pricing at scale by integrating Revenue Cloud recipes and store-specific procedure plans.
  • Salesforce Order Management
    Modify and customize routing logic through agents and UI-based rule groups. Receive tailored suggestions for your org from the Order Management agent. Provide more accurate delivery estimations to more users.
  • Salesforce Point of Sale
    Check out the latest features and updates for Salesforce Point of Sale.
  • Salesforce Payments
    Accelerate checkout and reduce abandonment by dynamically hiding unnecessary shipping fields for digital goods. Offer one-time password authentication so that buyers can quickly retrieve their saved payment and account details.