Automatically track user engagement metrics, including time on page and session duration, with the Time Tracking feature. Monitor user activity and send events when specific engagement thresholds are reached. Use these metrics to understand how users interact with your content.
Where: This change applies to the Web SDK. This feature is also available in Government Cloud.
When: This feature is available starting in May 2026.
How: To prevent accidental tracking in production, the Time Tracking feature is disabled by default. To turn on this feature, configure the service through the dataCloud option in SalesforceInteractions.init() and set enabled to true.