Set up and deploy the B2C Shopper Agent quicker with a new streamlined setup. Product discovery is now powered by Agentic Commerce Search to deliver more accurate and contextual results. It’s also easier to configure the agent by using the new Agentforce Builder and Agent Script. When a shopper starts a conversation with the agent, a new Agentforce Commerce Client with an improved interface replaces Enhanced Chat.
Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions.
When: These features are available July 30, 2026.
How: In Salesforce, set up the B2C Shopper Agent and install the Agentforce Commerce Client. Then, in your Commerce storefront, update the Shopper Agent configuration and deploy the agent to your site. Your deployment steps vary based on whether your storefront type is SFRA, PWA, or SFNext.
