Reach shoppers in ChatGPT by sending a curated product feed to OpenAI. Map B2C Commerce product fields to the channel fields that OpenAI expects, filter which products are included, and preview the feed before turning on the daily sync. Maintain accurate product titles, prices, images, and availability in ChatGPT without writing custom code.
Where: This change applies to B2C Commerce and is available in the United States only. To use Catalog Feed Integration with OpenAI, your store must be onboarded with OpenAI. To express onboarding interest and readiness to OpenAI, submit your store information at chatgpt.com/merchants. In parallel, let your Customer Success Manager or Account Executive know that you have filled out the ChatGPT interest form for our confirmation and record-keeping. OpenAI contacts you when it's ready to onboard you.
When: Catalog Feed Integration with OpenAI is generally available with the B2C Commerce 26.7 release.
How: In Business Manager, click App Launcher, and then select . On the General Settings tab, enter your SFTP credentials and seller details. On the Catalog tab, configure field mappings and product filter rules, preview the feed, and then turn on the daily sync.