Require all group members to approve their work items before an approval step can proceed. When you configure an approval step with unanimous approval, every member receives an approval work item. If any member rejects, the approval step is rejected. If all members approve, the approval step is approved.
Where: This change applies to Lightning Experience. It’s available in Enterprise, Performance, Unlimited, all Einstein 1, and Developer editions.
Why: Previously, an approval step assigned to a group was completed when the first member responded. To require input from multiple people, you created a separate approval step for each approver. Now, manage multi-stakeholder reviews and compliance requirements within a single step.
How: To require all group members’ approval, select Require unanimous approval when configuring the approval step.
When the approval step runs, the submission’s orchestration run creates an approval work item for each group member and sends personalized email notifications.
The Work Guide shows individual approval work items for each approver. Admins can view the parent work item that tracks overall progress for the approval step.
If a member rejects their work item, the submission’s orchestration run changes pending child work item statuses from Assigned to Withdrawn. The approval step is then rejected.