Timesheets and Labor Cost Optimization

Improve timesheet accuracy for payroll processing with automatic idle time creation and enhanced summary views. Streamline correction workflows for rejected timesheets, and easily refresh data on mobile.

  • Edit and Delete Timesheets By Using Agentforce
    Field technicians can edit and delete timesheets and timesheet entries by using natural language commands through Agentforce. Update multiple timesheets at once by editing fields, change categories in bulk, or remove entries, all through a single conversation.
  • Manage Crew Timesheets in the Field
    Crew leads can create and manage timesheets for their crew members directly in the Field Service mobile app. Start and end shifts for selected crew members, submit timesheets on their behalf, and view crew member time-off requests and timesheet history. When crew members log timesheets for the day, the filled crew card appears below the timesheets summary card, giving crew leads quick visibility into their team's time entries.
  • Create Multiple Timesheets for a Date Range
    Generate multiple timesheets for a date range directly from your mobile app. A separate timesheet is created for each day in the range, with built-in duplicate prevention to ensure data accuracy.
  • Review Timesheets with Enhanced Summary Views
    Review timesheet summaries with more comprehensive information before submitting for approval. See regular time, time and half, and double time details. Filter aggregated summaries by pay period and week.
  • Create Automatic Idle Timesheet Entries
    Automatically fill gaps between timesheet entries with idle time to ensure complete records for payroll processing. Create idle timesheet entries instead of extending existing entries, helping maintain accurate records of productive work time versus idle or transition time between tasks.
  • Edit and Resubmit Rejected Timesheets
    Fix errors in rejected timesheets by using the same capabilities as verified timesheets, correct issues identified by supervisors, and resubmit for processing. This streamlines the correction workflow and reduces delays in timesheet processing and payroll.
  • Refresh Timesheet Data on Mobile with a Pull-Down Gesture
    Refresh timesheet data by using the familiar pull-down gesture on the home, timesheet details, work orders, meals and gifts, history, and time-off pages.