Crew leads can create and manage timesheets for their crew members directly in the Field Service mobile app. Start and end shifts for selected crew members, submit timesheets on their behalf, and view crew member time-off requests and timesheet history. When crew members log timesheets for the day, the filled crew card appears below the timesheets summary card, giving crew leads quick visibility into their team's time entries.
Where: This feature is available in Lightning Experience in the Field Service mobile app with Field Service Plus for Energy & Utilities and Asset Service Lifecycle Management where Timesheets and Labor Cost Optimization is enabled.
Who: Crew leads, designated by CrewMember.IsLead, can access crew management features in the Field Service mobile app.