---
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title: Choose a Transcription Model for the Speech to Text Agent Action
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_agentforce_transcription_model_speech_to_text.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_transcription_model_speech_to_text.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0557b24ff7e92ec119a9a1c221ab18c15a9ae95239f7ce2a854a1eca2c0eea9d
description: Use the Transcription Model parameter on the Speech to Text action to control which model converts audio to text. Choose the model that best fits your transcription needs, such as audio quality, language, and data handling requirements. This parameter is available in Agentforce Builder, Flow, and REST.
products:
  - Cross Cloud
release: "262"
---
# Choose a Transcription Model for the Speech to Text Agent Action

Use the Transcription Model parameter on the Speech to Text action to control which model converts audio to text. Choose the model that best fits your transcription needs, such as audio quality, language, and data handling requirements. This parameter is available in Agentforce Builder, Flow, and REST.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions.

**When:** This change is available starting the week of June 22, 2026.

**How:** In Agentforce Builder, open an agent that uses the Speech To Text action and expand the action's input parameters. Set the Transcription Model to Whisper V3 Turbo or ElevenLabs Scribe V2. If you don't set a value, Whisper V3 Turbo is used by default.

#### See Also

- [_Salesforce Help_: Set the Transcription Model for the Speech to Text Agent Action](https://help.salesforce.com/s/articleView?id=ai.copilot_set_transcription_model_speech_to_text.htm&language=en_US)