---
schema_version: "1"
id: c6726665e5992fe109aed8a71e078461ae49a3f37aa0bdab4ca2f9cc991b8882
title: Spend Less Time Diagnosing Agent Errors with More Actionable Error Messages
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_agentforce_preview_errors.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_preview_errors.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6536bb35a510fd6bda97fb4bfe9733a8059842f2fe774fcc5097bdbef723bfd7
description: During preview conversations, Agentforce Builder shows more detailed error messages for some platform services, replacing errors that were silent or difficult to diagnose. When a service encounters a problem during a preview conversation, you can open the Trace tab to see what went wrong. All error messages include a link to documentation covering possible causes, troubleshooting steps, and guidance on when to contact Salesforce Customer Support. This change doesn't affect end user-facing error messages.
products:
  - Cross Cloud
release: "262"
---
# Spend Less Time Diagnosing Agent Errors with More Actionable Error Messages

During preview conversations, Agentforce Builder shows more detailed error messages for some platform services, replacing errors that were silent or difficult to diagnose. When a service encounters a problem during a preview conversation, you can open the Trace tab to see what went wrong. All error messages include a link to documentation covering possible causes, troubleshooting steps, and guidance on when to contact Salesforce Customer Support. This change doesn't affect end user-facing error messages.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions. Setup for AI agents is available on the desktop site.

**When:** Improved error messages are available for an initial subset of platform services the week of August 3, 2026. We're continuing to expand error messages for services on a rolling basis.

**How:** Start a preview conversation with your agent in Agentforce Builder. When a platform service encounters an error, open the Trace tab to see the error message and a link to supporting documentation.

#### See Also

- [_Agentforce Developer Guide_: Agentforce Service Errors](https://developer.salesforce.com/docs/ai/agentforce/guide/agentforce-service-errors.html)