---
schema_version: "1"
id: b33bf770b866503e77e5c30965ee3cafd76c773264888fbab655b0927e5a86aa
title: "Agentforce Observability: Insights Page Retirement and Model Selection"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_agentforce_observability_updates.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_observability_updates.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 75811ec5f183224423bbd4ab5acaf9429080bc78c6b2d803809e052c75e9c255
description: Agentforce Studio's Insights page is retiring in July 2026. Observability data moves to Analytics dashboards for a comprehensive view of session and intent analysis. Agentforce Observability also now uses your org-level LLM provider selection.
products:
  - Cross Cloud
release: "262"
---
# Agentforce Observability: Insights Page Retirement and Model Selection

Agentforce Studio's Insights page is retiring in July 2026. Observability data moves to Analytics dashboards for a comprehensive view of session and intent analysis. Agentforce Observability also now uses your org-level LLM provider selection.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions.

**When:** The Insights page is retiring in July 2026. The LLM provider selection change is in effect starting June 2026.

**Why:** This update streamlines the observability experience by consolidating dashboards and session analysis into a single, comprehensive view in Analytics dashboards.

**How:** After the Insights page retires, view all agent observability information in [Analytics dashboards](https://help.salesforce.com/s/articleView?id=ai.generative_ai_agent_analytics_setup.htm&type=5&language=en_US), which include a comprehensive view and deep dive for session and intent analysis. LLM Provider Selection: Agentforce Observability now uses the org-level selected LLM provider for commercial organizations. If your organization has a provider override, that setting continues to take precedence. For Government Cloud (Civilian) organizations, Claude Sonnet 4.5 is used regardless of model selection.