---
schema_version: "1"
id: dcc454786c1142688f9ba2c0d9b68a45122e67db3202fbb4280cfd259cb849fc
title: Customize Conversation Recommendations in Agentforce Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_agentforce_conversation_reco_script_view.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_conversation_reco_script_view.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cbf21745c107bf6f7bf36bc28ec211412be7d0953875400ca49d34b62f4e3146
description: You can now customize conversation recommendations for Agentforce Employee agents in Canvas view, in addition to Script view. Conversation recommendations refer to both welcome recommendations, which appear on the welcome screen when the Agentforce panel opens, and recommendations that the agent suggests during a conversation. Use them to guide employees to your most relevant and frequently used actions.
products:
  - Cross Cloud
release: "262"
---
# Customize Conversation Recommendations in Agentforce Builder

You can now customize conversation recommendations for Agentforce Employee agents in Canvas view, in addition to Script view. Conversation recommendations refer to both welcome recommendations, which appear on the welcome screen when the Agentforce panel opens, and recommendations that the agent suggests during a conversation. Use them to guide employees to your most relevant and frequently used actions.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions.

**When:** This change is available starting the week of July 13, 2026.

**How:** In Agentforce Builder, open your Agentforce Employee agent. In the Explorer panel, under Settings, click System. Under Conversation Recommendations, turn on Recommendations on the Welcome Screen, and for Type of Welcome Screen Recommendations, select Static and add your own prompts. To suggest dynamic prompts with every agent reply, turn on Recommendations After Agent Responses.

#### See Also

- [_Salesforce Help_: Customize Conversation Recommendations for Agentforce Employee Agents in Agentforce Builder](https://help.salesforce.com/s/articleView?id=ai.customize_welcome_reco_for_aea.htm&type=5&language=en_US)