---
schema_version: "1"
id: f163831f75126fc633f75faf029c41603025541172750d81ba6565df2d8643a4
title: Maintain Business Continuity with Effortless Voice Number Porting
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_afcc_sv_number_porting.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_afcc_sv_number_porting.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: df746669226d771a6e32994a45430a7327f401e4a34327a71bf0f2010d16d6c3
description: Keep your established business identity by moving existing phone numbers directly into Salesforce. Submit a Letter of Authorization and required documentation to schedule your port-in for a specific date and time. This flexibility ensures your telephony setup aligns with your migration timeline without service interruptions.
products:
  - Cross Cloud
release: "262"
---
# Maintain Business Continuity with Effortless Voice Number Porting

Keep your established business identity by moving existing phone numbers directly into Salesforce. Submit a Letter of Authorization and required documentation to schedule your port-in for a specific date and time. This flexibility ensures your telephony setup aligns with your migration timeline without service interruptions.

**Where:** This change is available in Salesforce orgs with this [telephony model](https://help.salesforce.com/s/articleView?id=service.voice_telephony_models.htm&language=en_US).

- Salesforce Voice (Native Telephony)

[View supported editions for Salesforce Voice](https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&language=en_US).

**Who:**  To set up and use number porting in Agentforce Contact Center, you need the Agentforce Contact Center Admin (Salesforce Voice) permission set.

**How:** From Setup, go to Communications Channels, and use the drop-down option to port a number.