---
schema_version: "1"
id: 6fa20d1a673f76af294fc2e095c163da38e4412e99809720f29a4de60ec937ea
title: Standard SMS Channels to Stop Working in July
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_262_sms_retirement.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_262_sms_retirement.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3b27f0debc1998ca20fa9ba1a1ab0a32ff890da102ab2e4f8e9e883b071752e6
description: If you haven’t yet upgraded your Standard SMS channels to enhanced channels, upgrade now to avoid a service interruption. These channels, which were retired on Feb. 14, 2026, will stop working during the week of July 1, 2026.
products:
  - Cross Cloud
release: "262"
---
# Standard SMS Channels to Stop Working in July

If you haven’t yet upgraded your Standard SMS channels to enhanced channels, upgrade now to avoid a service interruption. These channels, which were retired on Feb. 14, 2026, will stop working during the week of July 1, 2026.

**Where:** This change applies to Standard and Enhanced SMS in sandbox and production. [View supported editions.](https://help.salesforce.com/s/articleView?id=service.messaging_editions.htm&type=5&language=en_US)

**How:** For channel upgrade steps, see [Upgrading from Standard to Enhanced Messaging](https://help.salesforce.com/s/articleView?id=service.messaging_upgrade.htm&type=5&language=en_US). After you upgrade your last Standard Messaging channel, upgrade your routing method from Standard to Enhanced Omni-Channel.

#### See Also

- [_Salesforce Help:_ Compare Standard and Enhanced SMS Capabilities](https://help.salesforce.com/s/articleView?id=service.messaging_sms_compare.htm&type=5&language=en_US)
- [_Salesforce Help:_ Upgrade Standard Omni-Channel to Enhanced](https://help.salesforce.com/s/articleView?id=service.omnichannel_upgrade_standard_to_enhanced.htm&type=5&language=en_US)
- [_Trailhead:_ Upgrading to Enhanced Messaging](https://trailhead.salesforce.com/content/learn/modules/upgrading-to-enhanced-messaging)
- [Standard Facebook Messenger Channels to Stop Working in June](https://help.salesforce.com/s/articleView?id=release-notes.rn_262_fb_retirement.htm&release=262.0.0&type=5 "If you haven’t yet upgraded your Standard Facebook Messenger channels to enhanced channels, upgrade now to avoid a service interruption. These channels, which were retired on Feb. 14, 2026, will stop working during the week of June 1, 2026.")