---
schema_version: "1"
id: 01f9b6c2d11f3ac367401899c4afb05b6b7fb022ecca1a764c88117b7efd420c
title: Clean Up Messaging Session List Views without Disrupting Conversation History (Beta)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_whatsapp_session_list_view.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_whatsapp_session_list_view.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 90999c99bd71f6b7686d39c035e72feac414cb87f549fcad2bcc0957ca4828b8
description: To manage wait-time SLAs and perform end-of-day queue cleanup, you can now manually end Enhanced messaging sessions from a list view. Previously, you had to end the entire conversation from the Messaging Session list view on a Messaging User’s profile, preventing future messaging sessions for that same messaging user from being stitched together in a conversation history.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Clean Up Messaging Session List Views without Disrupting Conversation History (Beta)

To manage wait-time SLAs and perform end-of-day queue cleanup, you can now manually end Enhanced messaging sessions from a list view. Previously, you had to end the entire conversation from the Messaging Session list view on a Messaging User’s profile, preventing future messaging sessions for that same messaging user from being stitched together in a conversation history.

**Where:** This change applies to: Enhanced Messaging and Enhanced Chat channels.

**When:** This feature goes live on April 14, 2026.

**How:** Open a Messaging Sessions related list from a Messaging User profile. To end a single session, click the downwoard arrow to the right of the session, and select **End Session**. To end multiple sessions, select the checkbox for each session, and then click **End Sessions**.

![A messaging sessions list view with the End Sessions button highlighted.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-salesforce_release_notes-260-0-0-production-enus/ba62a63b-6cd1-440e-8d24-e867afab0363/salesforce_release_notes/images/end_session_list_view.png)

#### See Also

- [_Salesforce Help:_ End a Messaging Session](https://help.salesforce.com/s/articleView?id=service.livemessage_agent_end_session.htm&language=en_US)