Combine the power of Data 360, formerly Data Cloud, with your Volunteer Management CRM data. Data model objects (DMOs) are now available in Data 360 for the entire Volunteer Management data model.
Where: This change applies to Lightning Experience in Enterprise, Unlimited, and Developer editions where Volunteer Management and Data 360 is enabled.
Who: To complete a Data 360 integration, admins need the Data Cloud Architect and the Manage Volunteer Data permission sets, or the Education Full Access permission set.
How: Turn on Agentforce Nonprofit, formerly Nonprofit Cloud (NPC), and Data 360, formerly Data Cloud. In Setup, follow the steps for Volunteer Management Intelligence.