---
schema_version: "1"
id: be60691e227c3359c44afbe691e8f6c3828c6eaa16ed34e784b3a1fdf01932a1
title: Track Product Swap, Upgrade, and Downgrade Amendments
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_transaction_management_swap_upgrade_downgrade_amendments.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_transaction_management_swap_upgrade_downgrade_amendments.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1033ae54c096475335b15eb720b1cbd1ff36e6b1be88846f613466e60b4e090a
description: Make sure that transactions are transparent and accurately track the intent of every sale change. Agentforce Revenue Management now natively supports Swaps, Upgrades, and Downgrades as distinct amendment types, which boosts the efficiency of your sales reps. New connections among the related quote line items, order items, and asset actions make sure that these transactions are recognizable and auditable. Sales reps save time and effort used in the previous method that simply recorded them as a cancellation and new product sale.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Track Product Swap, Upgrade, and Downgrade Amendments

Make sure that transactions are transparent and accurately track the intent of every sale change. Agentforce Revenue Management now natively supports Swaps, Upgrades, and Downgrades as distinct amendment types, which boosts the efficiency of your sales reps. New connections among the related quote line items, order items, and asset actions make sure that these transactions are recognizable and auditable. Sales reps save time and effort used in the previous method that simply recorded them as a cancellation and new product sale.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions of Agentforce Revenue Management, formerly Revenue Cloud, with the Revenue Cloud Growth or the Revenue Cloud Advanced license.

**Who:** To process product swaps, upgrades, and downgrades, users need the Amend Assets user permission.