Agentforce Conversation Client (ACC)

Agentforce Conversation Client (ACC) provides the necessary front-end infrastructure to bridge the gap between raw AI data and a fully functional, interactive user experience for employee agents within Salesforce Lightning and external web applications.

  • Embed Agentforce Employee Agent Experiences Across Salesforce and External Web Apps
    Build and deploy conversational experiences for employee agents across Salesforce and external web apps. The Agentforce Conversation Client (ACC) suite provides a ready-to-use conversational interface for Salesforce Lightning and custom web applications via the Agentforce Conversation Client Web SDK (Beta). Use the ACC API for programmatic control to seamlessly open, close, and execute specific utterances from outside the conversation client.