Find out why a user lost or gained access with the Setup agent. The Setup agent now answers questions such as “Why can’t Erica Douglass manage users anymore? What changed?” by reviewing recent changes in the Setup Audit Trail. The agent looks at Setup Audit Trail updates related to permission sets, permissions set groups, profiles, roles, user access policies, organization-wide defaults, and user records when determining the reason.
Where: This feature is available in Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions with Foundations or Agentforce 1 editions.
Note Setup with Agentforce is a pilot or beta service that is subject to the Beta Services Terms
at Agreements - Salesforce.com or a written Unified Pilot Agreement, if
executed by Customer, and the Non-GA Credit Consumption term in the Product Terms
Directory. Enabling this pilot or beta service consumes Data 360 credits and is at the
Customer's sole discretion.
When: This feature is available starting in early March 2026.