Get Enhanced Conversation Recommendations in Setup with Agentforce (Beta)

Use engagement insights to improve search recommendations and agentic conversations for selected users in Setup with Agentforce (Beta). When enabled, this feature uses Data 360 to collect and process page views, record changes, and other user run-time data for a more personalized Setup with Agentforce experience.

Where: This feature is available in Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions with Foundations or Agentforce 1 editions.

Note Setup with Agentforce is a pilot or beta service that is subject to the Beta Services Terms at Agreements - Salesforce.com or a written Unified Pilot Agreement, if executed by Customer, and the Non-GA Credit Consumption term in the Product Terms Directory. Enabling this pilot or beta service consumes Data 360 credits and is at the Customer's sole discretion.

When: This feature is available starting in the week of February 23, 2026.

How: To turn on Enhanced Conversation Recommendations, first turn on Setup with Agentforce and its required permissions. For more information, see Salesforce Help: Configure Setup with Agentforce (Beta).

Then, from Setup, in the Quick Find box, enter and then select Setup with Agentforce (Beta). In the (Optional) Enhanced Conversation Recommendations section, turn on the toggle.

Finally, make sure that you identify the Salesforce admins and users that you want to collect and process engagement data from. Assign the Collect User Engagement Data for Insight Calculation user permission to users for them to get enhanced Agentforce recommendations in Setup with Agentforce.