---
schema_version: "1"
id: a6a809728f2a75a361a104927f2e238ce0e0bc48dada63da5c79ac2c9231fb6e
title: Get Real-Time Data with My Service Performance Dashboard
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_servins_performance_dashboard.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_servins_performance_dashboard.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a5da64fc4e6f5d2db2ed43f901d30eb194a43bbe9d714a9c7a792615cf589d31
description: Provide your service reps with a consolidated view of their work with the My Service Performance dashboard. This dashboard shows key metrics like resolution times, and case load in real time. Reps can use these insights to track progress against benchmarks and manage their workload more effectively.
release: "260"
---
# Get Real-Time Data with My Service Performance Dashboard

Provide your service reps with a consolidated view of their work with the My Service Performance dashboard. This dashboard shows key metrics like resolution times, and case load in real time. Reps can use these insights to track progress against benchmarks and manage their workload more effectively.

**Where:** This change applies to Enterprise, Unlimited, and Agentforce 1 editions with Service Cloud in Lightning Experience.

**Who:** To install the My Service Performance dashboard, you need the Tableau Included App Manager or System Admin permission set. To use the My Service Performance dashboard, you need the Tableau Next Included App Business User or Tableau Next Limited Consumer permission set.