Extend the scope of your Account, Contact, Opportunity, and Lead reports by integrating detailed email insights such as message type and content in your reports. Insights like these provide a more holistic view of your sales activities and help you stay on top of important customer communications.
Where: This feature is available in Lightning Experience in Starter, Professional, Enterprise, Unlimited, Einstein 1 Sales, and Agentforce 1 Sales editions. It’s also available with the Einstein for Sales, Sales Engagement, and Revenue Intelligence add-ons.
Who: Sync Email as Salesforce Activity must be enabled in Einstein Activity Capture to include email insights in reports.