---
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title: Monitor Accurate Event and Email Sync with Detailed Metrics and Failure Reports
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_sales_productivity_eac_reports.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_sales_productivity_eac_reports.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a8c09572c73300fb697608784e99f9c6c295e8f055965a5babe82921eb84e598
description: Get clear insights into event and email sync status with accurate metrics. For example, identify and resolve setup issues more effectively and improve user trust with sync failure reports. Starting Spring ’26, daily event sync time reports exclude no-operations events, which are non-meaningful changes that don’t update the event. By excluding events, such as onboarding and backfill events, the reports provide accurate sync metrics that reflect only meaningful changes. Salesforce admins can accurately assess whether significant events process within published performance times.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Monitor Accurate Event and Email Sync with Detailed Metrics and Failure Reports

Get clear insights into event and email sync status with accurate metrics. For example, identify and resolve setup issues more effectively and improve user trust with sync failure reports. Starting Spring ’26, daily event sync time reports exclude no-operations events, which are non-meaningful changes that don’t update the event. By excluding events, such as onboarding and backfill events, the reports provide accurate sync metrics that reflect only meaningful changes. Salesforce admins can accurately assess whether significant events process within published performance times.

**Where:** This feature is available in Lightning Experience in Starter, Professional, Enterprise, Unlimited, Einstein 1 Sales, and Agentforce 1 Sales editions. It’s also available with the Einstein for Sales, Sales Engagement, and Revenue Intelligence add-ons.

**How:** On the **Reports** tab, you can find reports on event sync time between Salesforce and the email account connected to Einstein Activity Capture, email sync status, and sync failures.

![Reports tab that has reports on event sync time, email sync status, and sync failures.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-salesforce_release_notes-260-0-0-production-enus/ba62a63b-6cd1-440e-8d24-e867afab0363/salesforce_release_notes/images/sales/rn_sales_productivity_eac_reports_tab.png)

#### See Also

- [_Salesforce Help:_ Monitor Einstein Activity Capture Operations](https://help.salesforce.com/s/articleView?id=sales.eac_setup_status_and_metrics.htm&language=en_US)