---
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title: Set Unique Thresholds for Automatic Contact Creation from Emails and Events
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_sales_productivity_eac_autocreate_contacts.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_sales_productivity_eac_autocreate_contacts.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f57b31c92463368f233b93c150c94dd9d26f30e68d6e97d988df42784cf1152f
description: Automatic contact creation from email and calendar events is now available with Sync Email as Salesforce Activity. We’ve added separate thresholds for emails and events to improve this setting, giving you control over contact creation based on the context of user interaction. For example, set a higher threshold for emails (three or four interactions) and a lower threshold for events (one meeting) to prioritize capturing contacts who are actively building relationships with sales reps. Like before, the new contact record is associated with an existing relevant account record.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Set Unique Thresholds for Automatic Contact Creation from Emails and Events

Automatic contact creation from email and calendar events is now available with Sync Email as Salesforce Activity. We’ve added separate thresholds for emails and events to improve this setting, giving you control over contact creation based on the context of user interaction. For example, set a higher threshold for emails (three or four interactions) and a lower threshold for events (one meeting) to prioritize capturing contacts who are actively building relationships with sales reps. Like before, the new contact record is associated with an existing relevant account record.

**Where:** This change applies to Lightning Experience in Starter, Professional, Enterprise, Unlimited, Einstein 1 Sales, and Agentforce 1 Sales editions. The feature is also available with the Einstein for Sales, Sales Engagement, and Revenue Intelligence add-ons.

**When**: This feature is available in production starting early March 2026.

**Who:** This feature is available in Einstein Activity Capture when Sync Email as Salesforce Activity is turned on.

**How:** From Setup, enter Contact Creation Automation in the Quick Find box. Turn on Automatic Contact Creation, if you needed, and set separate thresholds for events and emails. The threshold maximum value is 10 and the minimum value is 1.

If you set up Einstein Activity Capture before Spring ‘26 and migrate to Sync Email as Salesforce Activity, the existing value in Automatic Contact Creation is used for the new email and event threshold values. If you set up Einstein Activity Capture in Spring ‘26 or later, the default threshold for both emails and events is 3.

![Einstein Activity Capture setting where you control the thresholds for automatically creating contacts from emails or events.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-salesforce_release_notes-260-0-0-production-enus/ba62a63b-6cd1-440e-8d24-e867afab0363/salesforce_release_notes/images/sales/eac_autocreate_contact_settings.png)

#### See Also

- [_Salesforce Help:_ Set Up Automatic Contact Creation](https://help.salesforce.com/s/articleView?id=sales.contacts_autocreation_setup.htm&language=en_US)
- [_Salesforce Help:_ Guidelines for Using Sync Email as Salesforce Activity](https://help.salesforce.com/s/articleView?id=sales.eac_email_activity.htm&language=en_US)