---
schema_version: "1"
id: 7403bf5dac8bc0f5da927cd31212d3c2f3480bd4c69bde572e06f09db4f787df
title: New Sales Dialer Licenses Are No Longer Available
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_sales_dialer_end.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_sales_dialer_end.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 25740ef1d07b13220d6ff0169302c49c3e33867c95b013ba0598498ad8646f87
description: New Sales Dialer licenses aren’t available for customers to purchase. We are planning to retire features and functionality for the product in the future.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# New Sales Dialer Licenses Are No Longer Available

New Sales Dialer licenses aren’t available for customers to purchase. We are planning to retire features and functionality for the product in the future.

**Where:** This applies to the Sales Dialer product in Essentials, Professional, Enterprise, Performance, and Unlimited editions.

**When:** New licenses for Sales Dialer are no longer available. This includes the Dialer Inbound and Dialer Outbound permission sets. You can continue to renew your current licenses for the time being.

To use telephony features directly in Salesforce, we recommend that you modernize your experience by moving to Service Cloud Voice. Service Cloud Voice offers many of the telephony features that you love and more. See [Get to Know Service Cloud Voice](https://help.salesforce.com/s/articleView?id=service.voice_getting_to_know.htm&language=en_US).