You can now directly view and modify each step of the Lead Nurturing agent workflow, eliminating the need for complex prompt engineering. In Agentforce Builder, the agent's logic appears as discrete, configurable topics and actions that are easy to navigate and edit.
Where: This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions with Sales Cloud and the Agentforce Lead Nurturing add-on. Setup for agents is available on the desktop site.
Why: For example, you could easily update the Return Calendar Link action to use a custom link for booking meetings.
How: In Agent Builder, find the Return Calendar Link action and insert your custom link. The agent will immediately begin using it for all meeting requests.