Set up and test Agentforce Lead Nurturing all in one place with fewer clicks. See agent performance with the SDR Agent Analytics Dashboard and assign more prospects to an agent at once.
- Set Up Agentforce Lead Nurturing Faster with Guided Configuration
When you’re ready to create a Lead Nurturing agent, the new guided setup experience in Salesforce Go saves you time and simplifies the process by automating several steps. - Scale Up Lead Nurturing Activity with Automatic Limit Management
Agentforce now manages the Lead Nurturing prospect outreach queue automatically so that agents can nurture large numbers of prospects simultaneously while respecting email send and LLM request limits. - Build Pipeline Faster by Assigning Prospects to Agentforce Lead Nurturing in Bulk
Users can now assign up to 200 prospects at once to a Lead Nurturing agent from list views. Agentforce adds assignments that exceed email send or LLM limits to a managed queue that’s visible in the Agent Command Center. Previously, you could only assign records one at a time or by using assignment rules in the agent configuration. Adding more than 30 prospects at a time sometimes caused an error. The managed queue eliminates these errors. - Control and Customize Agent Behavior Faster with Modular Topics and Actions
You can now directly view and modify each step of the Lead Nurturing agent workflow, eliminating the need for complex prompt engineering. In Agentforce Builder, the agent's logic appears as discrete, configurable topics and actions that are easy to navigate and edit. - Connect with Prospects More Effectively by Letting Lead Nurturing Agents Use Sellers’ Email Addresses
Make Lead Nurturing agent emails feel more authentic and increase prospect engagement by letting the agent send emails on behalf of the prospect record owner. Send as Seller combines the scale and efficiency of a Lead Nurturing agent with the trusted identity of a human sales rep. The agent uses the seller’s email address to send outreach and listen for prospect replies. - Confirm the Voice, Tone, and Personalization of Agent Emails Before They are Sent
Sellers can now review, edit, and approve agent-generated emails before they are sent. Sales teams can add an agent to their top-of-funnel outreach workflow without ceding control over email content. Prospect owners can review intro, nudge, and reply emails, edit them, and either approve or cancel individual emails.