Agentforce Pipeline Management and Agentforce Account Management now operate within Slack to proactively assist sellers throughout the entire deal cycle, from account research and meeting preparation to choosing next actions and keeping opportunities updated. Build pipeline, close deals, and grow your accounts, all from within Slack.
Where: This feature is available in Lightning Experience in Enterprise, Performance, and Unlimited editions with Foundations and the Agentforce for Sales or Agentforce for an Industry add-on license, or included in Agentforce 1 Sales or an Industry Edition. Requires each user to have the Agentforce for Sales or Agentforce for an Industry add-on to access the actions.
When: Agentforce Pipeline Management in Slack and Agentforce Account Management in Slack became available on a rolling basis starting January 5, 2026.
Why: Sellers save time by managing the majority of their sales and administrative tasks without leaving the Slack interface.
How: If you’re turning on Agentforce Sales Management for the first time, from the gear icon, select Salesforce Go. On the Salesforce Go Home page, search for Agentforce for Sales. Turn on Pipeline Management or Account Management. Then, complete the steps to access Agentforce in Slack.
If Agentforce Sales Management is already on, we create the Slack connection for you. Go to Slack to finish the configuration.