Manage Deals Directly from the Agentforce Sales App in ChatGPT (Beta)

Sellers can research leads and accounts, plan sales strategies, and update Salesforce records—all powered by secure, accurate, and real-time CRM data, while using the Agentforce Sales App in ChatGPT. This seamless connection helps sales teams close deals faster and maintain data accuracy, directly within their flow of work.

Where: This feature is available in Enterprise, Performance, and Unlimited editions with the Agentforce for Sales and Einstein for Sales add-ons. Also available with Einstein 1 Sales and Agentforce 1 Sales editions.

Note Agentforce Sales ChatGPT App is a pilot or beta service that is subject to the Beta Services Terms at Agreements - Salesforce.com or a written Unified Pilot Agreement if executed by Customer, and applicable terms in the Product Terms Directory. Use of this pilot or beta service is at the Customer's sole discretion.

When: This feature is available starting December 17, 2025, in English only.

How: From the gear icon, select Salesforce Go, and search for Agentforce Sales ChatGPT App (Beta). Go to the Agentforce Sales ChatGPT app (Beta) page and turn on the feature. Next, go to ChatGPT to publish the app. After these steps are complete, your users must connect the Agentforce Sales ChatGPT App to their Salesforce accounts.