Learn about the latest features and updates to grow your pipeline and increase the efficiency of your sales teams. Sales Cloud is now Agentforce Sales. You may see references to Sales Cloud in our application and documentation.
- Sales Features Released by Month
Many Sales features and changes are released as often as monthly, so check back again for the latest updates. The Spring ’26 release includes updates happening from January 2026 through April 2026. - AI Agents for Sales
Scale your sales team by using sales agents. - Sales Fundamentals
Simplify the setup of basic features and AI-agents for your sales teams with just a few clicks. And, get more value from your Account Research prompts by mapping results to custom text fields on Accounts or Account Plans. - Einstein Conversation Insights
Get your generative AI features bundled together with call summary and generative conversation insight capabilities under a single feature. We’re also making speedy call processing more widely available with Vendor Transcript Processing. If you have Salesforce 1 Sales Edition, access deal closing recaps. More ECI data is available on the Salesforce Platform. Your sales teams can use call transcripts from Gong with ECI. And we’ve improved participant matching for Microsoft Teams video calls. - Pipeline Inspection
Standardize how your sales reps qualify deals and improve win rates with a structured sales methodology. - Sales Programs and Partner Tracks with Enablement
Drive revenue growth for sales territories, and manage users for your Enablement programs efficiently. - Sales Performance Management
Refine territory design in complex markets by assigning shared boundaries to multiple sales areas. Distribute financial targets directly to accounts while accounting for existing bottom-up goals. Plus, streamline the sales planning process by generating quota plans based on territory alignments to keep data synchronized. - Email, Calendar, and Integrations
Adopt authorized email domains. Accurately monitor event and email syncing with detailed insights and reports. Capture and report on email as an activity with the Sync Email as Salesforce Activity feature. Prepare for the retirement of Exchange Web Services and its impact on email-related features and products. Salesforce for Outlook retires in December 2027. - Other Changes in Sales
Review and anticipate other changes that can impact your sales team.