Do more with the new and changed Agentforce Public Sector, formerly Public Sector Solutions, objects.
- Relate a benefit assignment to a benefit item code to indicate the approval or rejection reason of the benefit
- Use the new BenefitAssignmentBenefitItemCode object. This object is available to users with the Benefit Management permission set license.
- Relate the code set reason for approval or rejection of a business license
- Use the new BusinessLicenseCodeSet object.
- Store a collection of cart items whose total amount is used for a payment transaction
- Use the new PaymentCart object. This object is available to users with the Inbound Payment for Public Sector Access permission set license, which is available starting in late March 2026.
- Store details about a specific item in a payment cart, including the amount to be paid against an invoice
- Use the new PaymentCartItem object. This object is available to users with the Inbound Payment for Public Sector Access permission set license, which is available starting in late March 2026.
- Capture the date when the benefit is assigned to the enrollee
- Use the new AssignmentDate field on the existing BenefitAssignment object. This field is available to users with the Benefit Management permission set license.
- Capture keywords that are associated with the benefit assignment
- Use the new BenefitAssignmentKeywords field on the existing BenefitAssignment object. This field is available to users with the Benefit Management permission set license.
- Capture a summary of the benefit assignment
- Use the new BenefitAssignmentSummary field on the existing BenefitAssignment object. This field is available to users with the Benefit Management permission set license.
- Capture the method used to determine the eligibility of the enrollee for the benefit, such as online app, worker entry, or automated renewal
- Use the new EligibilityDeterminationMethod field on the existing BenefitAssignment object. This field is available to users with the Benefit Management permission set license.
- Capture the date when the benefit termination notice was delivered
- Use the new TerminationNotificationDate field on the existing BenefitAssignment object. This field is available to users with the Benefit Management permission set license.
- Capture the reason for terminating the benefit assignment
- Use the new TerminationReason field on the existing BenefitAssignment object. This field is available to users with the Benefit Management permission set license.
- Store the method for benefit disbursement, such as check or bank transfer
- Use the new DisbursementMethod field on the BenefitDisbursement object. This field is available to users with the Benefit Management permission set license.
- Capture the ethnicity of the applicant
- Use the new Ethnicity field on the existing PartyProfile object.
- Store the preferred communication method for the applicant, such as email or WhatsApp message
- Use the new PreferredCommunicationMethod field on the existing PartyProfile object.
- Store the housing type of the party relationship group, such as rented, shared home, or self-owned
- Use the new HousingType field on the existing PartyRelationShip object.
- Capture the account information of the applicant
- Use the new Account field on the existing PersonExamination object.
- Identify the designated billing contact for a business account
- Use the new BillingContact field on the existing RegulatoryTrxnFee object. This field is available to users with the Licensing, Permitting, and Inspections permission set license, which is available starting in late March 2026.
- Add a description to a regulatory transaction fee
- Use the new Description field on the existing RegulatoryTrxnFee object.
- Capture the total amount due for a regulatory transaction fee
- Use the new DueAmount field on the existing RegulatoryTrxnFee object. This field is available to users with the Licensing, Permitting, and Inspections permission set license, which is available starting in late March 2026.
- Track the invoicing status of a regulatory transaction fee
- Use the new InvoicingStatus field on the existing RegulatoryTrxnFee object. This field is available to users with the Licensing, Permitting, and Inspections permission set license, which is available starting in late March 2026.
- Capture the total amount paid toward a regulatory transaction fee
- Use the new PaidAmount field on the existing RegulatoryTrxnFee object. This field is available to users with the Licensing, Permitting, and Inspections permission set license, which is available starting in late March 2026.
- Relate a fee to a parent fee to track disputes, cancellations, or refunds
- Use the new ParentRegulatoryTrxnFee field on the existing RegulatoryTrxnFee object. This field is available to users with the Licensing, Permitting, and Inspections permission set license, which is available starting in late March 2026.
- Add a description to a regulatory transaction fee item
- Use the new Description field on the existing RegulatoryTrxnFeeItem object.
- Relate a regulatory transaction fee item to a specific product
- Use the new Product2Id field on the existing RegulatoryTrxnFeeItem object. This field is available to users with the Licensing, Permitting, and Inspections permission set license, which is available starting in late March 2026.