---
schema_version: "1"
id: 3cde3f967609b43d1d90b7f01f9e5f1f137559146eef4c72c2a40d3083dbdc7e
title: Enhance Benefit Assistance with Comprehensive Data
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_psc_benefit_management_updates.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_psc_benefit_management_updates.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 168cb5a29f2125c1c8e4076cf23ef32127e419ced3a52e8103a2534c660ac216
description: Capture essential details about a constituent, such as living arrangements and benefit duration, to help caseworkers make informed decisions about their benefit eligibility. Use eligibility reason codes to track eligibility determination, and record key dates of benefit issuance, closure, and notification to support the benefit assistance lifecycle.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Enhance Benefit Assistance with Comprehensive Data

Capture essential details about a constituent, such as living arrangements and benefit duration, to help caseworkers make informed decisions about their benefit eligibility. Use eligibility reason codes to track eligibility determination, and record key dates of benefit issuance, closure, and notification to support the benefit assistance lifecycle.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions where Public Sector Solutions is enabled.

#### See Also

- [_Salesforce Help_: Benefit Assistance with Agentforce](https://help.salesforce.com/s/articleView?id=ind.psc_benefit_assistance_with_agentforce.htm&type=5&language=en_US)