---
schema_version: "1"
id: de52aee96731fd194ffcc078c5f7a6b65d1d92a48cd355f102ecf21b56e0c7f5
title: Agentforce for Public Sector
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_psc_agentforce_for_public_sector.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_psc_agentforce_for_public_sector.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 191e6a253fa229be3e3360e575d25c1a9d7133be7576b7b07e306595f500b01d
description: Accelerate hiring by using an AI agent to match qualified candidates to job positions based on skills, specializations, and location. Assist job seekers on your recruitment site with an agent that answers questions about hiring policies and processes. Help constituents identify necessary licenses and permits and answer their questions by deploying an agent grounded in your agency’s policy manuals.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Agentforce for Public Sector

Accelerate hiring by using an AI agent to match qualified candidates to job positions based on skills, specializations, and location. Assist job seekers on your recruitment site with an agent that answers questions about hiring policies and processes. Help constituents identify necessary licenses and permits and answer their questions by deploying an agent grounded in your agency’s policy manuals.

- **[Discover Licenses and Permits and Answer FAQs with Agentforce](https://help.salesforce.com/s/articleView?id=release-notes.rn_psc_lpi_agentforce.htm&release=260&type=5)**  
    Help constituents identify the licenses, permits, and inspections they need for their business or personal goals by interacting with an AI agent on your License and Permit portal. Grounded in your agency’s policy manuals, the agent answers FAQs to reduce agency workload. It asks prescreening questions to understand constituents’ needs and guides them through the pre-application process, reducing the number of incorrect submissions.
- **[Speed Up Candidate Sourcing with Agentforce Skill Matching](https://help.salesforce.com/s/articleView?id=release-notes.rn_psc_skillbased_candidate_agent.htm&release=260&type=5)**  
    Accelerate hiring by quickly surfacing qualified talent based on specialized skills for quicker review and decision-making. The agent helps recruiters identify candidates for a job position by matching specific skillsets and job specializations. The agent creates leads for the shortlisted candidates to track outreach, and sends emails inviting them to apply.
- **[Answer Job Seeker Questions Instantly with Agentforce](https://help.salesforce.com/s/articleView?id=release-notes.rn_psc_job_seeker_agentforce.htm&release=260&type=5)**  
    Help job seekers learn about your agency’s mission, hiring policies, and processes by interacting with an AI agent on your recruitment Experience Cloud site. Grounded in your policy manuals, the agent provides accurate responses to candidate inquiries. Candidates can ask follow-up questions to refine results, which helps them understand expectations and saves recruiters from answering repetitive questions.