---
schema_version: "1"
id: afeda556fb600b5e61fde847ebfedf3767d74407654f3eb35d9e944364492f09
title: Monitor Partner Success Agent Performance with Agent Analytics
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_psa_agentanalytics.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_psa_agentanalytics.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 990efd46256bb794210103f6a79293b73b2a1b0adec2ff5d182c79432fa3418b
description: Gain a complete overview of your Partner Success Agent’s effectiveness and usage metrics with the Agent Analytics dashboard. Channel leaders can now track partner engagement, deflection rates, and session trends to optimize performance. Filter data by time frame, channel, topic, or action to pinpoint specific insights. Access these metrics directly from the Agent for Studio Analytics tab.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Monitor Partner Success Agent Performance with Agent Analytics

Gain a complete overview of your Partner Success Agent’s effectiveness and usage metrics with the Agent Analytics dashboard. Channel leaders can now track partner engagement, deflection rates, and session trends to optimize performance. Filter data by time frame, channel, topic, or action to pinpoint specific insights. Access these metrics directly from the Agent for Studio Analytics tab.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions.

**How:** Enable Agentforce and provision Data Cloud in your org. From Setup, navigate to Einstein Audit Analytics and Monitoring Setup to turn on Agent for Session Tracing. Then, install PRM Agent Analytics from the Agent Analytics setup page to view the dashboard.