---
schema_version: "1"
id: 2bc4b338d522ce96211b155f9ed4a1a599735ee01156f77e751fdb150e5b6212
title: Streamline Participant Intake with a Guided Work Flow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_program_case_management_streamline_participant_intake.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_program_case_management_streamline_participant_intake.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f3d6f8a4617026382d1c4700fbcfc33978e7d121545ed49f4b42258ec3ba9d0c
description: The new Intake app guides intake coordinators through a more efficient enrollment process with the Create Application flow to create new intakes quickly. When enrolling a participant in multiple programs, form sections are now deduplicated, so your users only enter overlapping information once. Separately, the Complete Application flow automates the creation of enrollment records and cases, which provides a smooth hand-off to case managers.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Streamline Participant Intake with a Guided Work Flow

The new Intake app guides intake coordinators through a more efficient enrollment process with the Create Application flow to create new intakes quickly. When enrolling a participant in multiple programs, form sections are now deduplicated, so your users only enter overlapping information once. Separately, the Complete Application flow automates the creation of enrollment records and cases, which provides a smooth hand-off to case managers.

**Where:** This change applies to Lightning Experience in Professional, Enterprise, Unlimited, and Developer editions where Program Management is enabled.

**Who:** Users with the Advanced Program Management, Form Framework User, Action Plans, and the Track Application permission sets can track participants through the intake process.