Use Process Compliance Navigator to ensure your organization meets regulatory requirements, internal policies, and industry standards. Compliance governance is strengthened with new validation criteria enforcing auditable transitions for controls, regulations, and policies, ensuring consistent evidence. Efficiency is improved by using context definitions for streamlined data access in validation and Compliant Data Sharing for records.
- Control Compliance Record Access by Using Compliant Data Sharing
Record owners in organizations with strict sharing policies can now grant other users access to their records by using Compliant Data Sharing for Process Compliance Navigator. Define record sharing rules for your compliance users so that record owners can share business operations processes, compliance policies, compliance regulations, compliance controls, and validation procedures with participant groups and participant roles. - Achieve Audit Readiness with Compliance Control Testing
Verify that your compliance controls are successfully mitigating risks and enforcing regulations and policies with compliance testing. This testing evaluates a control’s operating effectiveness, confirms its design function, and captures verifiable evidence during the execution of the test. Use these details to demonstrate to regulators and auditors that your compliance program works as intended. - Enforce Compliance Control Testing Status Transition and Validation Criteria
Strengthen your compliance framework and create an audit trail with the new Compliance Control Testing Status Transition and Validation Criteria setting. This setting enhances data governance by enforcing mandatory validation and transition rules whenever a user modifies the status of a Compliance Control Version Test Execution record. By locking down key attributes and transitions, this setting prevents the creation of inconsistent or unverifiable test evidence. For example, when the setting is turned on, enforce a rule that if the execution status is completed, a user can’t update it to a different value. - Streamline Data Access with Context Definitions
Define business context in your validation procedures with context definitions. A context definition acts as a structured data layer and translator that organizes data so that you can easily map and access relevant information across multiple objects. For example, to enforce compliance and prevent customer harassment, debt collection agencies must follow regulations that limit the number of times that they can call a customer. By using a context definition, you can now validate contact data, such as call frequency and time zone fields, before an agent initiates a call. The validation procedure passes in contact record data to validate it for compliance, ensuring agents adhere to all call limitations. - Clarify Purpose with the Renamed Logged-in User Locale Setting
To ensure clarity and better reflect its purpose, the User Locale setting is now named Logged-in User Locale. This setting uses the logged-in user’s locale when logging API messages for Business Rules Engine compliance controls. Previously, this setting was called User Locale. - Enforce Validation Criteria for Regulations and Policies
Maintain an auditable and compliant lifecycle for managing your organization’s regulations and internal policies by using the Regulation and Policy Status Transition and Validation Criteria setting. Acting as a governance gatekeeper for compliance officers, the setting enforces criteria before updating regulation version or compliance policy version. - Track Policies and Regulations that Govern Your Assets
Improve the traceability of your regulated hardware and software assets by mapping regulation clause versions, compliance policy clause versions, and compliance control versions to an asset. Use this structure to maintain a record of the policies and regulations governing your assets, visualize control relationships, report on coverage gaps, and demonstrate adequate control implementation for compliance. - New Agentforce Process Compliance Navigator Jumpstart Bundles
Quickly get started with Agentforce Process Compliance Navigator by using preconfigured features and flows designed to reduce setup time and complexity. - New Objects in Process Compliance Navigator
Do more with these new and updated Process Compliance Navigator objects.