Get the latest information on these new features.
Customer Success Group
Salesforce Success Plans provide access to innovative tools, guidance, and support at every step of your journey. From building expertise and driving product adoption, to troubleshooting and maintaining technical health, we help you fast-track your success. With each release, we introduce new and better ways to help you see results from all your Salesforce products. Highlights for Spring ‘26 include:
Customer Success Score Enhancements
- Technical Health expansion: Boost your system's Technical Health with enhanced security insights. Our new 'Security' subcategory provides deeper visibility into technical performance, helping you identify vulnerabilities and optimize system reliability
- Additional signals: Gain a comprehensive understanding with enhanced product adoption visibility. Get a more holistic view of your product adoption through additional signals to provide a more complete view of your adoption and usage metrics.
Get to know Success Plans by visiting our overview page or taking the Salesforce Success Plans Trailhead module. Use your Success Plan on the new My Success Plan page on Salesforce Help. To learn more about how to get the most out of Salesforce, check out our Salesforce Customer Success overview page.
Heroku
Heroku is a cloud-based application platform for building and deploying web apps.
For information on new features, go to the Heroku Changelog.
IdeaExchange
Share ideas with the Trailblazer community and Salesforce product managers with the IdeaExchange. It features a search experience that aids discoverability, more informative idea records, and search-as-you-type dupe detection to help avoid posting the same idea twice. For more information, visit the IdeaExchange.