---
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title: Get Instant Product Assistance and Troubleshooting with Omnistudio Assistance AI Agent (Pilot)
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locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_os_omnistudio_assistance.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_os_omnistudio_assistance.htm&release=260&type=5
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content_hash: 42f118a35c2b2e78919432c0ddeac6f3de51cf0c1f76a031e3aa403a4996c65b
description: Use the Omnistudio Assistance AI pilot agent to get context-aware guidance directly in the designer. Whether you’re a designer, developer, or implementation specialist, the agent provides instant, relevant information about any Omnistudio component or element that you’re working with. It can also provide a complete build plan that helps architect end-to-end solutions, based on an industry vertical. The agent can also run design-time diagnostics to identify gaps and avoid runtime failures.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Get Instant Product Assistance and Troubleshooting with Omnistudio Assistance AI Agent (Pilot)

Use the Omnistudio Assistance AI pilot agent to get context-aware guidance directly in the designer. Whether you’re a designer, developer, or implementation specialist, the agent provides instant, relevant information about any Omnistudio component or element that you’re working with. It can also provide a complete build plan that helps architect end-to-end solutions, based on an industry vertical. The agent can also run design-time diagnostics to identify gaps and avoid runtime failures.

**Where:** This change applies to Lightning Experience, Experience Cloud sites, and all versions of Enterprise, Performance, and Unlimited editions where Omnistudio is enabled. Additionally, you need a Data 360 license with the Agentforce 1 add-ons.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-salesforce_release_notes-260-0-0-production-enus/ba62a63b-6cd1-440e-8d24-e867afab0363/images/icon_note.png)

Note Omnistudio Assistance is a pilot or beta service that is subject to the Beta Services Terms at [Agreements - Salesforce.com](http://Salesforce.com) or a written Unified Pilot Agreement if executed by Customer, and applicable terms in the [Product Terms Directory](https://ptd.salesforce.com/). Use of this pilot or beta service is at the Customer's sole discretion.

To enable the Omnistudio Assistance AI pilot agent in your org, contact your Account Executive.

**Who:** This feature is available to Omnistudio customers who use the standard runtime and standard designer. Customers also need the Omnistudio, Data 360, and Agentforce for Industries licenses.

**How:** After the feature is enabled, from Setup, find and select **Agentforce Agents**. Select **New Agent** and select the **Omnistudio Assistance** template. You can then set up the agent by using the template. In addition, create a permission set. From Setup, find and select **Permission Sets**. Add a new permission set and include Omnistudio Assistance in the Agent Actions section.