---
schema_version: "1"
id: cfaad11509905b7f22d2f37dd918c7840bc89f0f3eca94791bda39fb1814860d
title: Order Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_om_order_managment.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_om_order_managment.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 32912b70cf70bd96b35783875f26add57a45c71e35a45d1ae1660ce4f37a472c
description: Simplify delivery estimations by configuring locations and shipping methods in the same window. Monitor critical order fulfillment performance in a new analytics dashboard. Enjoy more flexibility and customization when capturing payments.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Order Management

Simplify delivery estimations by configuring locations and shipping methods in the same window. Monitor critical order fulfillment performance in a new analytics dashboard. Enjoy more flexibility and customization when capturing payments.

- **[Agentforce for Salesforce Order Management](https://help.salesforce.com/s/articleView?id=release-notes.rn_om_agentforce.htm&release=260&type=5)**  
    Transform order management routing from a reactive to a proactive process through agentic location exclusion and rerouting.
- **[Monitor AI-Generated Insights and Fulfillment Data in a Single Dashboard](https://help.salesforce.com/s/articleView?id=release-notes.rn_om_analytics_dashboard.htm&release=260&type=5)**  
    The real-time analytics dashboard shows performance and key insights across order fulfillment metrics. Customize the display to view order fulfillment processing by location or category, and filter by date range. Make confident decisions with critical order fulfillment data.
- **[Control the Order of Payment Capture](https://help.salesforce.com/s/articleView?id=release-notes.rn_om_payment_sequence.htm&release=260&type=5)**  
    Define a sequence when capturing funds from multiple payment methods. Previously, default logic determined how to apply funds to an invoice, which limited control over split fulfillments or specific payment types. You can now add an action element to the Ensure Funds Async flow or implement your own default payment sequence using Apex to rank payment summaries and specify capture amounts.
- **[Manage Locations While Configuring Shipping Methods](https://help.salesforce.com/s/articleView?id=release-notes.rn_om_delivery_estimations.htm&release=260&type=5)**  
    Assign locations and control pickup times for individual locations in the Shipping Method setup window without switching between multiple tabs.