---
schema_version: "1"
id: e24dc1018c0f936f20aeffc2185238e1dd3a591dd5529cef628791c0b654d5af
title: Manage Messaging Costs with Salesforce Message Credits
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_messaging_credits.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_messaging_credits.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c3b52a48cd93e9f4534bb9d384c77b0b22e47665042423081a33a2e949b626a2
description: Optimize your messaging budget by switching to the new Salesforce Message Credits for WhatsApp and SMS. It tracks your WhatsApp and SMS consumption in real time through a single pool of credits that's applicable across Service and Marketing. You move away from bundled add-ons and pay for exactly what you use, with all messaging data integrated directly into your Salesforce Digital Wallet.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Manage Messaging Costs with Salesforce Message Credits

Optimize your messaging budget by switching to the new Salesforce Message Credits for WhatsApp and SMS. It tracks your WhatsApp and SMS consumption in real time through a single pool of credits that's applicable across Service and Marketing. You move away from bundled add-ons and pay for exactly what you use, with all messaging data integrated directly into your Salesforce Digital Wallet.

**Where:** This change applies to Enhanced SMS and Enhanced WhatsApp in all orgs with the Agentforce Contact Center Digital add-on. [View supported editions for Messaging](https://help.salesforce.com/s/articleView?id=service.messaging_editions.htm&type=5&language=en_US).

**When:** The Agentforce Contact Center Digital add-on is available starting on February 23, 2026. WhatsApp message credit requirements apply starting March 27, 2026. SMS message credit requirements apply starting March 27, 2026, with additional updates on May 1, 2026.

**How:** For information about Agentforce Contact Center Digital, contact your account executive.

#### See Also

- [_Salesforce Help:_ Considerations for Upgrading to Credits-Based Messaging with Agentforce Contact Center Digital](https://help.salesforce.com/s/articleView?id=service.messaging_accd_considerations.htm&type=5&language=en_US)