---
schema_version: "1"
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title: Configuration Management Database and Service Graph
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_it_srvcs_cmdb_overviewxml.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_overviewxml.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 112ad53829b6fef194386ee93eae6d0f2d9e22028a131b08b19fd61de156754e
description: Improve configuration accuracy, streamline attribute management, and gain better visibility into service dependencies with new Configuration Management Database (CMDB) enhancements. Use the unified Configuration Item (CI) Attributes Manager to define and organize configuration item attributes and attribute sets from a single workspace. Extend attribute modeling with the type Lookup Relationship to link CIs to important business objects. Highlight important details on CI records with Key Attributes. Configure CI data faster with import improvements. Build tailored service map layouts to visualize dependencies in ways that align with your operational needs. Review and track how CIs change over time by using the CI History tab in a CI record page.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Configuration Management Database and Service Graph

Improve configuration accuracy, streamline attribute management, and gain better visibility into service dependencies with new Configuration Management Database (CMDB) enhancements. Use the unified Configuration Item (CI) Attributes Manager to define and organize configuration item attributes and attribute sets from a single workspace. Extend attribute modeling with the type Lookup Relationship to link CIs to important business objects. Highlight important details on CI records with Key Attributes. Configure CI data faster with import improvements. Build tailored service map layouts to visualize dependencies in ways that align with your operational needs. Review and track how CIs change over time by using the CI History tab in a CI record page.

- **[Streamline CMDB Setup with Explicit Tenant Provisioning](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_provisioning.htm&release=260&type=5)**  
    Provision CMDB and Service Graph to create the required CMDB environment and prepare your org for configuration. Provisioning creates a dedicated CMDB tenant and enables the required licenses and services. Complete provisioning before configuring CMDB in Salesforce Go. Monitor provisioning status and retry if a previous attempt failed.
- **[Enhance Attribute Management with the Unified CI Attributes Manager](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_atbts_mngr.htm&release=260&type=5)**  
    Improve configuration accuracy and streamline CI modeling with the Unified CI Attributes Manager. Manage attributes and attribute sets from a single workspace that reduces configuration effort and eliminates navigation friction. Define, group, and assign attributes more efficiently during CMDB setup. This unified experience helps admins maintain consistency, reduce redundancy, and accelerate CI data standardization across the environment.
- **[Extend Attribute Configuration with Lookup Relationship Type in Attributes](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_reference_atbts.htm&release=260&type=5)**  
    Bring richer business context into CMDB by creating lookup relationship attributes that link Configuration Items (CI) to important Salesforce objects such as accounts, cost centers, and business units. Use these attributes to remove duplication and allow CI data to reflect organizational structures accurately. Teams gain deeper insights into ownership, financial alignment, and business dependencies directly from the CI records.
- **[Speed Up CMDB Setup with Import Enhancements](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_import_new.htm&release=260&type=5)**  
    Set up CMDB faster with improvements to the Configuration Item (CI) import workflow. Updated field mapping, clearer validations, and intuitive guidance reduce errors during data onboarding. Teams can upload CI records with greater accuracy and fewer iterations, helping organizations move from initial data load to operational readiness sooner while maintaining high data quality from the start.
- **[Highlight Important Configuration Details with Key Attributes](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_key_atbts.htm&release=260&type=5)**  
    Help your teams focus on the attributes that matter the most by marking selected Configuration Item (CI) fields as key attributes. You can switch to a concise view that highlights critical operational details, improving decision-making during troubleshooting, audits, and impact assessments. Key attributes make CI records easier to interpret during time-sensitive work.
- **[Create Tailored Service Map Layouts to Focus on the Insights That Matter](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_srvc_map_view.htm&release=260&type=5)**  
    Visualize service dependencies the way that your teams need them with configurable service map layouts. Select Configuration Item (CI) types and CI relationships to create focused dependency layouts that support troubleshooting, planning, and impact analysis. Custom layouts help different teams see the right level of detail and understand operational risks quickly and accurately.
- **[Track Configuration Changes with the CI History Tab](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_ci_history.htm&release=260&type=5)**  
    Review how Configuration Items (CIs) change over time by using the CI History tab in a CI record page. The History tab shows who made each update, when it occurred, and what changed. Discovery updates also appear as part of the audit trail. Validate data accuracy, troubleshoot unexpected changes, and maintain a clear record of CI activity across manual edits and discovery processes.
- **[Find Relevant Configuration Items Swiftly with List View Filters](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_ci_filters.htm&release=260&type=5)**  
    Improve productivity and reduce search time by filtering Configuration Items (CIs) directly from the list view. New filter options lets you narrow down CI lists based on key attributes such as ownership, type, and dates. Use filters to focus on the records that matter for troubleshooting, audits, and day-to-day operations.
- **[Create Asset Records from Configuration Items](https://help.salesforce.com/s/articleView?id=release-notes.rn_link_cis_to_assets_for_it_am.htm&release=260&type=5)**  
    Eliminate manual data reconciliation and improve audit compliance by automatically creating asset records from discovered configuration items. Establish a one-way synchronization between IT Asset Management and Configuration Management Database systems by associating asset records to configuration items (CIs) based on the CI type and predefined matching rules.
- **[Expand Data Cloud Insights with CMDB Data Streams](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_dmo.htm&release=260&type=5)**  
    Enrich your Data Cloud instance with core Configuration Management Database (CMDB) information using new data model objects (DMOs) and their corresponding data streams. The data streams in the CMDB data kit allow you to sync configuration item data to Data Cloud to prepare the data for analysis, build reports, and apply transformations. The data model objects available are Configuration Item, Configuration Item Relationship, Configuration Item Attribute, Configuration Item Attribute Value, and Configuration Item Type Definition.
- **[Monitor Enterprise CI Usage with CMDB Enterprise and Digital Wallet](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_cmdb_digital_wallet.htm&release=260&type=5)**  
    Track Enterprise configuration item (CI) usage with the CMDB Enterprise add-on. Enterprise configuration items represent any CI that isn’t an end-user endpoint, such as servers, cloud resources, application services, and network devices. Digital Wallet provides visibility into active Enterprise CIs so you can monitor usage and understand how your environment evolves.