Enrich your Data Cloud instance with core Configuration Management Database (CMDB) information using new data model objects (DMOs) and their corresponding data streams. The data streams in the CMDB data kit allow you to sync configuration item data to Data Cloud to prepare the data for analysis, build reports, and apply transformations. The data model objects available are Configuration Item, Configuration Item Relationship, Configuration Item Attribute, Configuration Item Attribute Value, and Configuration Item Type Definition.
Where: This change applies to Lightning Experience in Unlimited, Enterprise, and Performance Editions with Agentforce IT Service when Data Cloud is enabled.
Who: Users must have access to the objects and fields for the data streams included in the CMDB Data Kit bundle.
How: In Data Cloud, on the Data Streams tab, go to the All List view. Select a data stream, such as Configuration Item or Configuration Item Attribute.